Please read our Privacy Policy in conjunction with our Terms & Conditions.

General Privacy Policy

1. We must comply with the Privacy Act 1988 (Cth) (“Privacy Act”) in relation to Personal Information, as if the Client were an organisation bound by the Privacy Act, even it is not.
    
2. If we collect or have access to Personal Information in order to provide the Online Course or any other services, we will use best endeavours to:

       (a) ensure that Personal Information is protected against loss and against unauthorised access, use,            modification, disclosure or other misuse;
 

       (b) not use Personal Information other than for the purposes of performance of the Online Course,             unless required or authorised by law;

       (c) not disclose Personal Information without your consent, unless required or authorised by law;
 

      (d) ensure that only authorised personnel have access to Personal Information;
 

     (e) immediately notify you if Iriks Consulting becomes aware that a disclosure of Personal Information        is or may be required or authorised by law;
 

     (f) make its officers, employees and sub- contractors aware of Iriks Consulting’ obligations under this           clause 11;
 

     (g) comply with any reasonable request or direction you have arising from or in connection with the           exercise of the functions of the Privacy Commissioner under the Privacy Act, and any guideline or                regime on privacy as provided by the Client; and
 

     (h) comply with such other privacy and security measures as the Client reasonably advises Iriks 
    Consulting in writing from time to time.     


        
 

Family Mediation Privacy and Confidentiality Agreement
 

Life Mediation and the Family Dispute Resolution Practitioners’ that work for Life Mediation are not in a position to provide any reports or information for any legal proceedings or court of law, as designated by Section 10D of the shared Parental Responsibility Act 2006.
 

Any information obtained by the staff of Life Mediation in the course of contact with a client is confidential within professional, legal and ethical limits. However whilst the client’s right to confidentiality is upheld and respected there may also be circumstances when a Life Mediation staff member is required to breach confidentiality, such as:

• Where there is some evidence of a clear or implied threat to life or safety, or there is a serious intent to harm self or others.
• Where there is known or suspected child abuse.

There will be times that the family dispute resolution practitioner will share client information in a confidential setting for the purpose of supervision to make the appropriate decisions regarding that particular family.
 

Any session entered is for the purpose of support, in relation to the client’s current situation. Should there be any disclosures of abuse, threat of abuse, direct evidence of violence or threats of harm to self or others, the Family Dispute Resolution Practitioner may act, out of duty of care, to report this to the appropriate authorities.